Remote WordPress Support Developer (Night Shift Coverage)

Remote WordPress Support Developer (Night Shift Coverage)

Location: Remote – work from anywhere

Time Commitment: Part-time with on-call availability (UK overnight hours)

Start Date: Immediate

Timezone Preference: South America or other regions aligned with UK 11:00 PM – 5:00 AM

Overview

The client is seeking a technically proficient and reliable WordPress Support Developer to provide overnight support coverage for an existing WordPress website that has recently experienced targeted spam and malware bot attacks. This role ensures continuity of service and rapid response during UK overnight hours, when existing team coverage is unavailable.

Key Responsibilities

• Be available on-call during UK overnight hours (11:00 PM – 5:00 AM) to respond to urgent client alerts or platform issues.
• Investigate, identify, and resolve website issues such as malware injections, spam attacks, and plugin conflicts.
• Restore site functionality (e.g. via SFTP removal of malicious plugins, reactivation of security settings).
• Provide timely updates to the client and submit internal incident reports or handovers.
• Carry out ongoing monthly WordPress site maintenance tasks (updates, checks, basic improvements).
• Potential to support future development phases for the client if additional work is secured.

Requirements

• Proven experience with WordPress site management and troubleshooting
• Strong familiarity with SFTP, plugin management, and site security best practices
• Ability to quickly assess and remediate website compromises or outages
• Reliable internet connection and ability to be responsive during designated hours
• Clear communicator, able to provide concise updates in written form
• Based in South America or similar timezone strongly preferred
• Capable of multitasking between this and other projects while remaining responsive to on-call alerts

Work Structure & Compensation

• This is a part-time role with an on-call requirement during specified hours.
• Monthly retainer will cover basic ongoing support and updates, plus additional compensation for incident response as needed.
• Potential to expand hours and responsibilities depending on future phases of work with the client.

About Tribes

Tribes connects talented developers and digital builders with forward-thinking clients around the world. We are committed to creating a diverse, inclusive, and equitable workspace where everyone can thrive. We encourage individuals from all backgrounds and walks of life to apply.